This Privacy Policy outlines how McMillan Electrical ("we," "us," or "our") collects, uses, discloses, and protects your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the United Kingdom (UK). Please read this Privacy Policy carefully to understand our practices regarding your personal information.

Data Controller

McMillan Electrical acts as the data controller for the personal information we collect and process in connection with our services.

Types of Personal Information Collected

We may collect and process the following types of personal information:

- Contact Information: Name, email address, phone number

- Demographic Information: Age, gender, location

- Login Credentials: Account information

- Payment and Transaction Details: Billing information, transaction history

- Communication Preferences: Preferences for receiving communications from us

Purpose and Legal Basis for Processing

We collect and process your personal information for the following purposes:

- Service Provision: To provide and improve our electrical services to you

- Contractual Obligations: To fulfill our contractual obligations

- Customer Support: To respond to your inquiries and provide customer support

- Marketing Communications: To send you marketing communications with your consent

- Legal Compliance: To comply with legal obligations

- Protection: To protect our rights, property, or safety, and that of our users or others

We rely on one or more of the following legal bases for processing your personal information: consent, contract performance, legal obligations, legitimate interests, or a combination thereof.

Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

- Service Providers: Business partners who assist us in delivering our services

- Legal Authorities: Legal or regulatory authorities when required by law or in response to legal processes

- Business Transfers: Successors or assigns in the event of a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

International Data Transfers

We may transfer your personal information to countries outside the UK and the European Economic Area (EEA) for the purposes described in this Privacy Policy. When we transfer your personal information, we will ensure appropriate safeguards are in place to protect your data, as required by applicable data protection laws.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have certain rights regarding your personal information under the GDPR and other applicable data protection laws. These rights may include:

- Access: The right to access your personal information

- Rectification: The right to rectify any inaccurate or incomplete personal information

- Erasure: The right to erase your personal information

- Restriction: The right to restrict processing of your personal information

- Objection: The right to object to certain processing activities

- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format

- Withdrawal of Consent: The right to withdraw consent at any time, where applicable

- Complaint: The right to lodge a complaint with a supervisory authority

To exercise your rights or seek further information about them, please contact us using the information provided in the "Contact Us" section below.

Data Security

We employ appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Contact Us

If you have any questions or concerns about our Privacy Policy or the processing of your personal information, please contact us at:

McMillan Electrical

21 The Courtyard

East Grinstead

RH19 3XU

Email: [email protected]

Phone: 0793 965 2450

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated Privacy Policy will be effective upon posting, and we encourage you to review it periodically.